FAQ

Are you available 24/7?

Westward HomeWatch does not operate as a 24/7 emergency service. Visits and support are provided during scheduled service hours unless special arrangements have been made in advance. If you need after-hours or extended availability for a specific situation, contact us ahead of time so we can discuss options.

What do you check during a home visit?

Depending on your service plan, we may check doors and windows, thermostats, visible plumbing concerns, HVAC operation, packages, exterior conditions, and other agreed-upon areas of the property.

Will I receive a report after each visit?

Yes. Scheduled home watch visits include a written update and photo documentation so you know what was checked and what we observed.

What happens if you find a problem?

We will contact you promptly, document the concern, and follow your instructions. If authorized, we can also help coordinate an appropriate service provider.

Do you provide property management?

No. Westward HomeWatch provides home watch and property support services. We do not lease properties, collect rent, negotiate leases, or perform other licensed property-management activities.

Can you meet contractors or service providers at my home?

Can you meet contractors or service providers at my home?
Yes. Vendor access and coordination are available as part of select plans or as an à la carte service.